About Me

William Meller

Innovative and goal-oriented IT Project, Program & Portfolio Manager with experience coaching agile teams. A passionate tech leader with an MBA in Business Management and certified in Strategy Execution by Harvard Business School.

I am a Brazilian living in Sweden!

During +10 years of experience in tech, I have a track record delivering projects and digital products, coached agile teams, led $10M+ annual portfolio management, designed/implemented strategy plans, built strong professional relationships, and managed global distributed teams applying best practices for different industries.

Recognized by PMI Future50 Leader List for his leadership and ability to inspire young people around the world.

› IT Management Consultant for Project, Program & Portfolio Management, Agile Coaching & Transformation, Hybrid Waterfall/Agile Projects, Strategy Design & Execution, team building, and leadership. 

› Columnist and writer for several websites with +300 published articles about management, business, agile, project management, innovation, leadership, career, and technology.

› Career mentorship and coaching to help you to organize your career roadmap and goals, skills mapping, personal branding, productivity and organization hacks and how to apply self-management practices into your life.

▪️ Skilled Portfolio Manager with proven ability to increase portfolio performance YoY
▪️ Proven ability and experience coaching agile transformation and agile teams
▪️ Passionate for people growth, mentorship, team building, and leadership
▪️ Insightful professional orchestrating strategy workshops and portfolio prioritization
▪️ Disciplined to engage multiple teams to drive expectations towards a shared goal
▪️ Experience to design, implementing, and communicating business strategy
▪️ Competent in communicating to various levels and effective customer communications
▪️ Meticulous ability in project monitoring, recovery, performance, and metrics
▪️ Experience driving roadmap process, resource planning, and capacity management
▪️ Analytical ability, very organized and careful with decision-making information
▪️ Extremely ethical and transparent team player acting as a servant leader


Education Summary:

Harvard Business School
Executive Education, Strategy Execution

Unisinos - Universidade do Vale do Rio dos Sinos
Master of Business Management, MBA

University of Washington
Extension Course, Strategic Applications of IT Project & Program Management

Unisinos - Universidade do Vale do Rio dos Sinos
Bachelor's Degree, IT Management

Alcides Maya
Technical Specialist, Information Technology


Certifications:

 - Project Management Professional (PMP®)
 - SAFe (SASM®, SA®)
 - Scrum (CSM®, SMC®)
 - Kanban (KMP®)
 - Wicked Problem Solving® (WPS)
 - Strategy Design & Delivery (Brightline)
 - Strategy Execution (Harvard)


Main Courses:

Bridging the Gap between Strategy Design and Delivery
Brightline Initiative

Business Administration
Senac

Citizen Development Foundation
PMI

Design Thinking
LinkedIn / Lynda

Financial Markets
Yale University

Kanban Management Professional
Aspercom

Leading SAFe
Adaptworks

MS Project
Site Campus

Network, Computing, Hardware, and Computer Maintenance
EasyComp Yes

PMO Value Ring Essentials
PMO Global Alliance

Process Management
Fundação Bradesco

Project Management
Site Campus

SAFe Advanced Scrum Master
Adaptworks

Scrum
Site Campus

Takt PM
PM20

Wicked Problem Solving
PMI



Career Summary:

Sep 2021 - Present
Explipro / WirelessCar
IT Management Consultant

Consultant for Project, Program & Portfolio Management, IT Strategy, Business Analysis, Innovation, Agile, Lean, and many other topics in IT Management.

As a consultant, I help WirelessCar to turn connected car data into insights, digital services & revenue while leading the automotive industry into a digital society.


Sep 2019 - Oct 2021
Dell
IT Portfolio Manager

Managed LATAM Dell's IT portfolio for fast-paced global IT teams, delivering Dell's strategy through projects and products as a strategist, chief of staff, and financial control for the finance segment.

» Managed up to $10M+ annual budget to deliver IT programs for LATAM region
» Guided the strategy design and execution for Digital Transformation up to +20 products
» Designed capacity and resource management for +15 tech teams
» Orchestrated roadmap and intake prioritization for +10 business segments
» Saved $1M+ leading the negotiation of consulting and vendor contracts
» Improved project and strategy monitoring applying Lean Portfolio Management


Jul 2018 - Dec 2019
Dell
IT Project Manager

Managed IT Project and Programs using agile and waterfall methodologies solving business challenges with global teams and the Dell Digital Transformation strategy.

» Delivered projects and programs for +10 Finance IT business segments among +15 tech teams
» Orchestrated +15 cross-functional teams applying Scaled Agile Framework
» Partnered on Dell Agile Transformation implementing SAFe Framework for +20 teams
» Implemented Scrum and Kanban for architecture, engineering, and DevOps teams
» Reduced 25% of software defects YoY through 4DX methodology implementation


Jan 2017 - Jul 2018
Totvs
PMO

Delivered Project Management maturity at the Project Management Office with portfolio management, project monitoring, KPIs, vendor management, and leading the agile transformation.

» Oversaw a portfolio of $5M+ with finance control and vendor management activities
» Guided the strategy design, delivery, and monitoring for IT projects and products
» Recovered failed projects through deep monitoring of each customer implementation
» Implemented and managed OKR for +15 teams, improving software cycle time in +30% 
» Partnered to drive the corporate Agile Transformation implementing agile product development


Jul 2017 - Jun 2018
Totvs
Scrum Master

Implemented Scrum for a .Net Tech Framework team responsible for software standards and changed the corporate architecture model as a dev framework for the company.

» Implemented and trained Scrum as the development methodology for the dev team
» Improved the team cycle time by 120% YoY after the agile methodology implementation
» Facilitated agile events and ceremonies helping to create a continuous improvement culture


Mar 2014 - Dec 2016
Totvs
IT Support Analyst

Solved technical issues and business processes on Healthcare Software for clinics and doctors’ offices all over Brazil, receiving 20+ awards for customer satisfaction.

» 20+ awards for quality in customer service recognized by the company as 'customer obsessed'
» Recognized 9x as Employee of the Month Award by customers surveys and internal metrics
» Achieved significant sales results in the Help Desk - 'Solve the problem, then sell a new solution'
» Designed a Process Guide for the Help Desk that improved significantly the onboarding


Mar 2013 - Feb 2014
Super Jean (Small Business / Groceries)
IT Analyst

Managed the data center, being responsible for all the aspects of the company's IT, implementing software, technical support, network maintenance and data entry control.

» Implemented Small Business System to automate each single business process
» Designed new automated routines and processes for the entire company using ERP Systems 
» Significantly improved the use of Tech Systems and data for decision-making


Jun 2011 - Feb 2013
Unisuper (Small Business / Groceries)
IT Analyst

Implemented SME Management Systems automating +30 business and leadership processes and managed the corporate data center and network.

» Managed the process automation for buying, inventory, tax and goods receipt segments 
» Automated several financial processes through smart spreadsheets in Microsoft Excel
» Guided the requirements mapping and implementation of a new ERP for the entire company


Jul 2010 - Apr 2011
Super Trisch (Small Business / Groceries)
IT Assistant

Participant of the Brazil Apprentice Program starting a career in IT and helping to modernize processes using Microsoft Excel for diverse administrative and financial routines.

» Automated 100% of accounts payable and receivable processes using Microsoft Excel » Designed and created a new documentation system for corporate business processes » Decreased from +10,000 to 0 the number of non-cataloged items on the system


William Meller

Contact me for more information, and let's talk!

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